We hope that you are happy with your purchase from Rooware.

If you need to return an item that is damaged, defective, or does not meet your expectations please contact us at returns@rooware.com. You must notify Rooware before returning. We will contact you with instructions on how to proceed with the return, replacement, and/or refund. Refunds will be minus the shipping cost. All returns must be made within 10 days of delivery. Additionally, please be aware that all shipping to return the product is at the purchaser expense.

If you purchased your Rooware products from a retailer, you must return those products directly to them.